Capita launches new functionality within its market-leading EvidenceWorks®solution
This month, Capita launches new features within its digital evidence management solution, EvidenceWorks®. This new product development sees a host of new functionality within the software, including secure sharing, a new web application and a fully extended integration with Niche RMS.
Capita’s ground-breaking integration with Niche RMS means digital evidence in EvidenceWorks® can now be added, searched for and updated directly from a force’s RMS, via direct links within each incident or case. Equally, the RMS can be updated directly from within EvidenceWorks®. This direct linkage between the two systems ensures files are constantly and seamlessly up to date, providing a valuable view of all information held and greatly improved data quality across the enterprise.
With the new EvidenceWorks® web application, the solution can now be easily accessed on a variety of devices, offering greater flexibility for customers and users. The solution also benefits from being easier to install and maintain, while offering consistently high levels of security.
The solution also now offers a DETS-ready secure portal, allowing evidence to be published by an RMS and securely shared with the CPS, directly from EvidenceWorks®. All evidence shared is then supported by an audit trail and full role-based security model.
‘We are really excited to launch these new features in EvidenceWorks® and believe they will greatly improve the end-to-end efficiency of business processes, including the management of digital evidence and secure sharing.
With the newly enhanced integration levels available to Niche RMS users and the solution’s efficient web application, forces can benefit from greatly improved access to, and quality of data, promising both savings for them and improved ease and experience for their staff day to day.
Tom Edmonds, Product Manager, EvidenceWorks®